Operational Knowledge
Capture expert knowledge before it walks out the door
Structured content anyone can find and use, not buried in folders
One place for SOPs, guides and docs. Always up to date
The Problem
Critical knowledge is scattered, outdated, and impossible to enforce
Most teams still rely on shared drives, email reminders, manager memory, and disconnected training tools. The result is slow ramp-up, inconsistent training delivery, and no reliable audit trail.
SOPs live in the wrong places
Processes are buried in folders nobody opens, in formats nobody maintains.
Teams rely on tribal knowledge
When key knowledge sits with specific people, gaps appear every time someone leaves or changes role.
Updates don't reach the right people
When a process changes, there's no reliable way to make sure the right people see it and act on it.
Proof is hard to produce
Policy sign-offs and procedure records are scattered. Leaving you exposed when an audit requires evidence.
The Solution
One platform to create, assign, and maintain knowledge
Build your SOPs, process guides, and policy documents in the same platform your team uses for training. Assign them by role or team, track acknowledgement, and keep everything in one searchable place.
Knowledge hub
Publish and manage SOPs, guides, and policy documents inside the same platform as your training content.
Easy assignment
Enrol teams and individuals into the right knowledge automatically based on their role, department, or group. No manual distribution.
Tracking & reporting
See who has accessed, completed, or acknowledged key documents — with clear reporting across teams for managers and L&D.
Editor
Build SOPs, guides, and policy documents with a rich block editor. Add images, videos, and structured blocks without needing a separate tool.
How it works
From scattered processes to one working knowledge system
1
Build your knowledge base
Create SOPs, process guides, and policy documents using the built-in editor. Combine text, images, video & interactive blocks into structured, easy-to-follow content.
2
Assign to the right people
Enrol teams, roles, or individuals automatically so the right knowledge reaches the right people. Without manual distribution or shared folder links.
3
Track and stay current
Monitor who has accessed and completed key documents, push updates when processes change, and keep a clear record ready for audits or reviews.
Who it helps
Built for how your organisation works
HR and L&D teams
Build a knowledge base that stays current, reaches the right people, and proves compliance without manual effort.
Managers
Ensure your team works from the right version of every process. Know when key documents have been acknowledged.
Frontline and distributed teams
Find the exact process or policy needed for any situation, from any device, without digging through shared drives.
FAQ
Operational knowledge questions
Can't find your answer? Get in touch and we'll walk through your setup.
Can Sodium Learn replace our shared drive for SOPs and guides?
Yes. You can create and publish SOPs, process guides, and articles directly in Sodium Learn — structured, searchable, and accessible from one place instead of scattered across shared drives.
Can we control who sees which documents?
Yes. Visibility is set per content item — private, enrolled-only, or public — so each document reaches exactly the right people and no one else.
Can we assign knowledge to specific roles or teams?
Yes. Admins and managers can directly enrol individuals, teams, or departments into specific content, with optional available-from dates and due dates set at the time of assignment.
How do we know who has completed a document or guide?
Completion is tracked per enrolment. Admins and managers can view a content completion report showing each learner's status — not started, in progress, or completed — for any published content item.
What happens when a document is updated?
The platform maintains a published version and a live editable version separately. Updates go through a review and approval workflow before re-publishing — so learners always access the approved version.
Can learners find knowledge themselves without being assigned it?
Yes. Learners can browse and search the content library through the Explore and Search surfaces in the Learn App, filtered by category, type, or author — and enrol themselves into publicly visible content.
Can we export completion records for audits?
Yes. Report views can be exported to CSV, giving you a portable record of completion status, due dates, and enrolment history — ready for regulatory review or internal audits.
Built for growing teams
See how Sodium Learn brings SOPs, process guides, and policy documents into one searchable, assignable workspace.